CLEONICE is a fashion brand focused on providing a tailored service of sustainable fashion to empower the style-conscious urban woman.

We use carefully selected, high-quality fabrics to produce bespoke attire designed to enhance your physique and confidence. You can read more about our materials and sustainable fashion on our website; www.cleonice.me.

On our website (www.cleonice.me), there are detailed instructions of how to best care for your garments to ensure longevity. For any further queries, you can also contact us at info@cleonice.me and one of our customer care specialists will provide you with a prompt response.

Due to our tailored service, we source our fabrics selectively to ensure we avoid generating waste and produce our attire upon request. As a result, many items are limited and quickly become out of stock. Should any piece of our collection appear out of stock on our website please contact our CLEONICE specialists at info@cleonice.me and we will do our best to ensure we fulfil your order exactly as you wish.

At CLEONICE we are pleased to offer a “sale price adjustment” on items purchased 7 days prior to being placed on sale. All approved price adjustments will be credited to the same card used to make the original purchase within 10 business days. We are unable to offer a price adjustment on items originally purchased on sale, on any special promotion that temporarily reduces the price, or if the item is no longer in stock.

If an item is purchased at a sale price, no price adjustment will be offered should the item be further discounted regardless of the reason.

Items that are marked ‘Final Sale’ are not eligible for return and no refund or web credit will be offered, regardless of how much time has passed since purchase. Please be mindful when confirming your purchase on our website www.cleonice.me as all ’Final Sale’ items are marked as such on the product page.

If you are unsure about sizing or fabric for any ’Final Sale’ item, please contact info@cleonice.me so that a qualified CLEONICE team member can answer any doubts before you place your “Final Sale” order.

Items purchased as a gift are still applicable to our ‘Final Sale’ policy and therefore not eligible for return.

Please be mindful when confirming your purchase on our website www.cleonice.me as all ’Final Sale’ items are marked as such on the product page.

Oh no! Contact us right away at info@cleonice.me. We will cover the cost of returning your item to us so it can be repaired, replaced, or refunded.

Any product you return must be in the same condition, with all tags attached, and in its original packaging. Returns received without the original packaging will not be refunded.
We look at each return carefully to ensure they have not been worn. Returns received back at our showroom with any signs of wear such as scent of perfumes, stained with cosmetics or will be returned back to the sender or buyer and no refund will be offered.

Please email us at info@cleonice.me to arrange your return.