Shipping policy

Orders placed, are dispatched within 1-2 business days.

Following dispatch mainland orders, within Portugal, Madeira and Azores are delivered within 2 business days.
All other European countries have an estimated delivery time of 5-10 business days. North, Central and South America and Africa have an estimated delivery time of 7-10 business days.
Orders are dispatched via CTT Express or Chronopost from 9am to 6pm from Monday to Friday.
We recommend that someone be available at the delivery address until 6pm as the item(s) will need to be signed for. If nobody is available at the time of delivery, you will receive a note to pick up your item(s) at the closest postal office within 6 business days or to re-schedule the delivery at a preferred time.
If the item(s) haven’t been picked up within this time frame, if the name on the delivery address is incorrect or if the delivery is refused, your order will be returned to us.
Once we receive it we will inform you as soon as possible and proceed to resend to the address of your choosing, once a new shipping payment has been cleared. We will not be able to dispatch the item again, unless a new shipping payment is made.